Getting started
What is Yoyalty?
Yoyalty is a loyalty and customer engagement platform for local businesses. It gives your customers a digital loyalty card in their phone wallet, and it adds rewards, reminders, automated Google review requests and a customer dashboard for you.
What kinds of businesses use Yoyalty?
Yoyalty is built for local, repeat-visit businesses such as barbershops, salons and spas, restaurants and cafés, gyms and fitness studios, and auto detailing and repair shops.
How do I get started?
Start a free trial or book a demo from the contact page. We'll help you set up your card, your rewards and your staff accounts.
How long does setup take?
Setting up a basic loyalty card is quick, because you choose a card type, design it and decide the rewards. Contact us and we'll walk you through it for your business.
Your customers
Do my customers need to download an app?
No. Customers add their card to Apple Wallet or Google Wallet by scanning a QR code, so there is nothing to install.
What happens if a customer gets a new phone?
Their progress is stored in Yoyalty, not only on the phone, so they can add their card to the new phone's wallet. Ask us if you want help with a specific case.
How do customers earn and redeem rewards?
Your staff scan the customer's wallet card to add a stamp or points. When a reward is earned, it shows on the card and staff redeem it at the counter.
Rewards, reviews and messages
What kinds of rewards can I offer?
You can design the card and rewards to fit your business, for example a free item after a number of visits, a discount, or a birthday reward. Yoyalty supports more than one card type, including stamp cards and points.
Can Yoyalty help me get more Google reviews?
Yes. Yoyalty can send automated review requests after a visit, which makes it easy for happy customers to leave a Google review.
How do reminders and notifications work?
Reminders and updates reach customers through their wallet pass, so they appear without an app install. Which messaging features you can use depends on your plan.
Plans and pricing
How much does Yoyalty cost?
Yoyalty has plans to fit different businesses, from a basic digital loyalty card to review requests, reminders and advanced analytics. Contact us or book a demo and we'll recommend a plan and share current pricing.
Is there a free trial?
Yes. You can start a free trial from the contact page. Ask us for the current trial terms.
Do you offer a demo?
Yes. Book a short walkthrough tailored to your business from the contact page.
Staff, data and privacy
Can my staff use it without access to everything?
Yes. Staff accounts are role-based, and a cashier account can only scan and credit cards.
How is my customers' information handled?
Read our privacy notice for how Yoyalty and the businesses using it handle the personal information of loyalty card members.
How do I contact Yoyalty?
Email contact@yoyalty.com or use the contact page to call or book a demo.
Read how we handle personal information in our privacy notice.